Puget Sound Chapter, AITP
January 22, 2015, 6 PM
On the campus of ITT Technical – Seattle
12720 Gateway Drive South, # 100, Tukwila
A Working Relationship between Support and End Users
What is the worst phrase your staff can utter while talking to an end-user for whom your team is supplying support? *
Is the relationship between your end users and your technical support a warzone or at risk to become so?
Join us as our own Scottish Laird brings examples of the inherent conflict between users and support and a set of guidelines and requirements that can go a long way toward improving this relationship for everyone
* “It is fixed.”
6 PM, January 22nd at ITT Seattle.
Just ask the Receptionist for the room location of the AITP meeting.
You can find the Chapter’s newsletter behind the NEWSLETTER navigation button.
David M. Chapin
President, Puget Sound Chapter, AITP
Region 2 Malcontent
Region 2 Student Chapter Coordinator